Destination Management: Consulting, Teaching & Training — Online and In-Person

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We help destinations unlock their full potential through strategic, sustainable, and holistic approaches. Our focus areas include:
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- Strategic Destination Management Planning
- Visitor Management Plans – (addressing challenges of overtourism and undertourism)
- Sustainable Education & Training Strategies and Regenerative Tourism Plan
- Tourism Indicator System & Feedback – including the creation of tourism observatories where possible
Destination Management is an ongoing process that requires strong leadership. We take a participatory and holistic approach to building a shared vision for the destination.
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Tourism Product Development: Consulting, Teaching & Training — Online and In-Person

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A tourism product is a combination of tangible and intangible elements designed to deliver a complete and satisfying visitor experience. Our focus areas include:
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- Diagnosis & Recommendations. We evaluate attractions, and services to identify strengths and opportunities
- Design & Diversification. We create innovative tourism products and diversify offerings to enrich visitor experiences
- Strategic Development. We shape core product concepts through market research, segmentation, and competitive positioning.
- Monitoring & Feedback. We track performance with Key Performance Indicators (KPIs).
Our approach focuses on aligning tourism products with the destination’s identity and its position in the tourism life cycle.
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Small Business Management: Consulting, Teaching & Training — Online and In-Person

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We assess businesses by reviewing their history and current performance, developing tailored recommendations for improvement, and supporting implementation. Our expertise covers:
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- Business Planning & Strategy (business model, financial goal setting, long-term vision)
- Market Research & Competitive Analysis (target segments, competitive positioning)
- Leadership (human resources support: strengthen teamwork, communication and collaboration)
- Performance tracking with Key Performer Indicators (KPIs) for smarter decisions.
We view businesses as open systems, evaluating their interaction with the environment, long-term sustainability, and positive social impact.
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